Training/Working Remotely on Viper - Revision history

Pysdlb at 14:11, 13 June 2024

2024-06-13T14:11:55Z

Pysdlb at 10:38, 23 March 2023

2023-03-23T10:38:44Z

Pysdlb: Replaced content with "TOC Please refer to TopDesk for VPN Support ==Navigation== * Home * Application support * General * * Programming|Pro..."

2022-06-08T14:04:59Z

Replaced content with "__TOC__ Please refer to TopDesk for VPN Support ==Navigation== * Home * Application support * General * * Programming|Pro..."

Pysdlb at 11:03, 3 May 2022

2022-05-03T11:03:04Z

Pysdlb at 15:08, 23 August 2021

2021-08-23T15:08:51Z

Pysdlb at 12:54, 24 May 2021

2021-05-24T12:54:38Z

Chris.collins: /* Linux */

2020-11-18T15:09:04Z

‎Linux

Pysdlb at 10:10, 26 June 2020

2020-06-26T10:10:08Z

Pysdlb at 10:08, 26 June 2020

2020-06-26T10:08:51Z

Pysdlb at 15:06, 25 February 2020

2020-02-25T15:06:25Z

← Older revision		Revision as of 14:11, 13 June 2024
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	__TOC__		__TOC__

−	Please refer to the [https://~~support.~~hull.ac.uk/ support portal] for VPN Support	+	Please refer to the [https://hull.service-now.com/ support portal] for VPN Support

← Older revision		Revision as of 10:38, 23 March 2023
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−	Please refer to ~~TopDesk~~ for VPN Support	+	Please refer to the [https://support.hull.ac.uk/ support portal] for VPN Support

@@ Line 3: / Line 3: @@
 ==Introduction==
-To work on Viper remotely off-campus, you will need to setup a VPN connection.
+To work on Viper remotely off-campus, you will need to set up a VPN connection.
 A VPN (Virtual Private Network) is a method of extending a private network (such as the University) over a public network (such as the Internet). It enables you to send and receive data across a public network as though you were directly connected to the private network in a secure way.
@@ Line 11: / Line 11: @@
 *Network traffic to/from University-hosted resources will be handled by the VPN connection.
 *Connectivity to your local network and the Internet will continue as normal.
-*Geo-located services will not be affected. E.g. the Google Australia page will appear if you connect from Australia.
+*Geo-located services will not be affected. For e.g. the Google Australia page will appear if you connect from Australia.
 *The University does not track or log your activity outside of its jurisdiction.

@@ Line 18: / Line 18: @@
 ===Update===
-* The university's VPN is now '''Global Protect''' with F5 now being retired.
+* The university's VPN is now '''Global Protect'''.
 ==Windows==

@@ Line 3: / Line 3: @@
 ==Introduction==
-To work on Viper remotely off campus, you will need to setup a VPN connection.
+To work on Viper remotely off-campus, you will need to setup a VPN connection.
 A VPN (Virtual Private Network) is a method of extending a private network (such as the University) over a public network (such as the Internet). It enables you to send and receive data across a public network as though you were directly connected to the private network in a secure way.
@@ Line 9: / Line 9: @@
 The University VPN service operates using a 'split-tunnel' policy. This means:
-*Network traffic to/from Unviersity-hosted resources will be handled by the VPN connection.
+*Network traffic to/from University-hosted resources will be handled by the VPN connection.
 *Connectivity to your local network and the Internet will continue as normal.
 *Geo-located services will not be affected. E.g. the Google Australia page will appear if you connect from Australia.
 *The University does not track or log your activity outside of its jurisdiction.
-For security and compliance reasons, not all on-campus services are available via a VPN connection. If you cannot access a service while using the VPN; please contact the [https://support.hull.ac.uk/ Support Portal].
+For security and compliance reasons, not all on-campus services are available via a VPN connection. If you cannot access the service while using the VPN; please contact the [https://support.hull.ac.uk/ Support Portal].
 ===Update===
@@ Line 22: / Line 22: @@
 ==Windows==
-To connect to services that are normally only available whilst on the campus network, such as our network drives and Corporate Systems suite, you will need to set up a VPN connection using GlobalProtect. More information on VPNs can be found in the Knowledge Item KI 000846.
+To connect to services that are normally only available whilst on the campus network, such as our network drives and Corporate Systems suite, you will need to set up a VPN connection using GlobalProtect. More information on VPNs can be found in Knowledge Item KI 000846.

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 __TOC__
-==Introduction==
+Please refer to TopDesk for VPN Support
 ==Navigation==

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 ==Linux==
-Install the package '''openconnect''' ( use apt or yum )
+To connect to services that are normally only available whilst on the campus network, such as our network drives and Corporate Systems suite, you will need to set up a VPN connection using GlobalProtect. More information on VPNs can be found in the Knowledge Item KI 001067.
-<pre>
+There are instructions for various distributions of Linux available on support.hull.ac.uk Support portal at:
-$ sudo apt install openconnect
+[https://support.hull.ac.uk/tas/public/ssp/content/detail/knowledgeitem?unid=2a3293d6-5f91-4755-a332-fceba80d01df Global Protect VPN]
 ==MacOS==

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 [https://support.hull.ac.uk/tas/public/ssp/content/detail/knowledgeitem?unid=3092637d-e12b-41e6-9683-0e57acec3891 Global Protect VPN]
 ==MacOS==
 [https://support.hull.ac.uk/tas/public/ssp/content/detail/knowledgeitem?unid=3092637d-e12b-41e6-9683-0e57acec3891 Global Protect VPN]
 ==Personal Devices (Android and iOS)==