Difference between revisions of "General/GettingHelp"
From HPC
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| style="width: 30%" | '''Request Viper Support''' || style="width: 35%" | [https://hull.service-now.com/student?id=sc_cat_item&table=sc_cat_item&sys_id=51fcd7a093b8c21001517524fbba1014 Hubble link] || style="width: 35%" | [https://hull.service-now.com/staff?id=sc_cat_item&table=sc_cat_item&sys_id=cb1856289334c21001517524fbba1046 Staff Support Hub link] | | style="width: 30%" | '''Request Viper Support''' || style="width: 35%" | [https://hull.service-now.com/student?id=sc_cat_item&table=sc_cat_item&sys_id=51fcd7a093b8c21001517524fbba1014 Hubble link] || style="width: 35%" | [https://hull.service-now.com/staff?id=sc_cat_item&table=sc_cat_item&sys_id=cb1856289334c21001517524fbba1046 Staff Support Hub link] | ||
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| − | | '''Viper Account Application''' || [https://hull.service-now.com/student?id=sc_cat_item&table=sc_cat_item&sys_id=6f290b751b2982d07422eac8b04bcbf1 Hubble link]<br><br>Note: For DAIM MSc students, Viper access is requested by your project supervisor. Please discuss requirements with them and they can request an account with the corresponding link<br><br>Note: For Undergraduate students, please provide details of your project supervisor in the form and we will get confirmation from them regarding your proposed use.|| [https://hull.service-now.com/staff?id=sc_cat_item&table=sc_cat_item&sys_id=15a44bbd1be582d07422eac8b04bcb5f Staff Support Hub link]<br><br>[https://hull.service-now.com/staff?id=sc_cat_item&table=sc_cat_item&sys_id=5f7e08cb1b694610998b6204b24bcbbf Supervisor link for DAIM MSc Accounts] | + | | '''Viper Account Application''' || [https://hull.service-now.com/student?id=sc_cat_item&table=sc_cat_item&sys_id=6f290b751b2982d07422eac8b04bcbf1 Hubble link]<br><br>Note: For DAIM MSc students, Viper access is requested by your project supervisor. Please discuss requirements with them and they can request an account with the corresponding link<br><br>Note: For Undergraduate students, please user the Hubble link above and provide details of your project supervisor in the form and we will get confirmation from them regarding your proposed use.|| [https://hull.service-now.com/staff?id=sc_cat_item&table=sc_cat_item&sys_id=15a44bbd1be582d07422eac8b04bcb5f Staff Support Hub link]<br><br>[https://hull.service-now.com/staff?id=sc_cat_item&table=sc_cat_item&sys_id=5f7e08cb1b694610998b6204b24bcbbf Supervisor link for DAIM MSc Accounts] |
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| '''Request VPN Access''' || [https://hull.service-now.com/student?id=sc_cat_item&table=sc_cat_item&sys_id=42bcf9bd1b6182d07422eac8b04bcb93 Hubble link] || [https://hull.service-now.com/staff?id=sc_cat_item&table=sc_cat_item&sys_id=6c2939b91b6182d07422eac8b04bcbef Staff Support Hub link] | | '''Request VPN Access''' || [https://hull.service-now.com/student?id=sc_cat_item&table=sc_cat_item&sys_id=42bcf9bd1b6182d07422eac8b04bcb93 Hubble link] || [https://hull.service-now.com/staff?id=sc_cat_item&table=sc_cat_item&sys_id=6c2939b91b6182d07422eac8b04bcbef Staff Support Hub link] | ||
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Revision as of 08:44, 2 July 2025
Please raise all requests for support via the University support hub for staff and Hubble for students, providing as much information as possible to help us help you. The following links will take you to the appropriate forms:
| Support Request | Student Links | Staff Links |
|---|---|---|
| Request Viper Support | Hubble link | Staff Support Hub link |
| Viper Account Application | Hubble link Note: For DAIM MSc students, Viper access is requested by your project supervisor. Please discuss requirements with them and they can request an account with the corresponding link Note: For Undergraduate students, please user the Hubble link above and provide details of your project supervisor in the form and we will get confirmation from them regarding your proposed use. |
Staff Support Hub link Supervisor link for DAIM MSc Accounts |
| Request VPN Access | Hubble link | Staff Support Hub link |