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| − | ==Introduction==
| + | Please refer to TopDesk for VPN Support |
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| − | To work on Viper remotely off-campus, you will need to set up a VPN connection.
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| − | A VPN (Virtual Private Network) is a method of extending a private network (such as the University) over a public network (such as the Internet). It enables you to send and receive data across a public network as though you were directly connected to the private network in a secure way.
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| − | The University VPN service operates using a 'split-tunnel' policy. This means:
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| − | *Network traffic to/from University-hosted resources will be handled by the VPN connection.
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| − | *Connectivity to your local network and the Internet will continue as normal.
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| − | *Geo-located services will not be affected. For e.g. the Google Australia page will appear if you connect from Australia.
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| − | *The University does not track or log your activity outside of its jurisdiction.
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| − | For security and compliance reasons, not all on-campus services are available via a VPN connection. If you cannot access the service while using the VPN; please contact the [https://support.hull.ac.uk/ Support Portal].
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| − | ===Update===
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| − | * The university's VPN is now '''Global Protect'''.
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| − | ==Windows==
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| − | To connect to services that are normally only available whilst on the campus network, such as our network drives and Corporate Systems suite, you will need to set up a VPN connection using GlobalProtect. More information on VPNs can be found in Knowledge Item KI 000846.
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| − | Instructions for setting up VPN on a University managed device
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| − | To install GlobalProtect on your University device, from the Start Menu, search for and open Software Center. From the Software Center, find ‘GlobalProtect’”. Click the ‘Install’ button and follow the onscreen instructions. You will be required to restart your laptop so please ensure you save your work.
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| − | Please note: this package can only be installed when you are on campus and your device is connected to the University network via eduroam or a network cable. If you attempt to install the package and you have not connected your device via eduroam or a network cable on campus, you will receive a notification asking you to connect to the University network and to run the package again.
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| − | [https://support.hull.ac.uk/tas/public/ssp/content/detail/knowledgeitem?unid=3092637d-e12b-41e6-9683-0e57acec3891 Global Protect VPN]
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| − | ==Linux==
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| − | To connect to services that are normally only available whilst on the campus network, such as our network drives and Corporate Systems suite, you will need to set up a VPN connection using GlobalProtect. More information on VPNs can be found in the Knowledge Item KI 001067.
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| − | There are instructions for various distributions of Linux available on support.hull.ac.uk Support portal at:
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| − | [https://support.hull.ac.uk/tas/public/ssp/content/detail/knowledgeitem?unid=2a3293d6-5f91-4755-a332-fceba80d01df Global Protect VPN]
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| − | ==MacOS==
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| − | [https://support.hull.ac.uk/tas/public/ssp/content/detail/knowledgeitem?unid=3092637d-e12b-41e6-9683-0e57acec3891 Global Protect VPN]
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| − | ==Personal Devices (Android and iOS)==
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| − | * See [https://support.hull.ac.uk support portal] for more information here.
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| − | ==Further Information==
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| − | ===Connecting Generally===
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| − | * See [http://hpc.mediawiki.hull.ac.uk/Training/Getting_Connected getting connected ] on Viper with or without VPN.
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| | ==Navigation== | | ==Navigation== |
